MINITAB STATISTICAL SOFTWARE MODULE
Customer Contact Center
Leverage the power of data analysis to tackle challenges in customer care with Minitab's Customer Contact Center Module.
Customer Contact Center Module Overview
Utilize Minitab's Customer Contact Center Module to enhance customer satisfaction through data-driven insights, improving your approach to customer service. Delve deeper by watching the video below.
Customer Contact Center Module Capabilities
The following features and tools are conveniently located within the Customer Contact Center Module.
On-Demand Assistance
Minitab is with you every step of your analysis. Information icons connect you to support pages written in contact center terminology with specific examples, while our industry-leading technical support team is available via phone or email to help.
Proven Performance
Learning statistics might not be on the top of any contact center professional's to-do list. For nearly 50 years, Minitab Statistical Software has been a leading, proven data analysis solution that has been used and trusted by organizations around the world.
Familiar Terminology
Written with contact center professionals in mind, Minitab's Customer Contact Center Module provides guided data analysis in commonly used and understood terms. Shift your focus to improving key performance indicators (KPIs) like service levels, utilization and cost, ticket volume, time management, ticket resolutions, and customer satisfaction without worrying about which analysis to use.
Minitab Statistical Software
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Predictive Analytics Add-on
Leverage the power of predictive analytics to solve everyday challenges.
Customer Contact Center
Leverage the power of data analysis to tackle challenges in customer care with Minitab's Customer Contact Center Module.
Healthcare
Leverage the power of data analysis to tackle challenges in healthcare with Minitab's Healthcare Module.
Insurance Industry
Leverage the Power of Data Analysis with Minitab's Insurance Industry Module.
Supply Chain
Leverage the power of data analysis to tackle challenges in
your supply chain with Minitab's Supply Chain Module.
Measurment System Analysis
Assess Your Measurement System Variance, Bias and Stability Faster and Easier than Ever with Minitab's MSA Module.
Reliability Analysis
Leverage the Power of Data Analysis with Minitab’s Reliability Analysis Module
Sample Size
Estimate Your Required Sample Size Faster and Easier than Ever with Minitab's Sample Size Module.
Research and Developement
Leverage the Power of Data Analysis with Minitab’s Research and Development Module
