Although they often travel in the same circles, continuous improvement and quality are not the same. While continuous improvement and quality are related, they have different objectives. Let's dive in and discuss those differences with respect to manufacturing, and the tools that are used to achieve both.
long-term hospital stays. But problems with Home Care's billing process resulted in increased time to bill and unnecessary write-offs. So a Lean Six Sigma project team trained by the hospital's Mark A. Watson Center for Operational Excellence (COE) set out to address the problems and optimize the billing process. They identified causes of billing...
It's the Golden Age of data. It's in the news, it's in the decisions that businesses make, and it's even in the way we navigate our daily lives. With the increasing amount of data being generated and collected, it has become increasingly important to understand what data is and how to use it. This is where data literacy comes in....
Although they often travel in the same circles, continuous improvement and quality are not the same. While continuous improvement and quality are related, they have different objectives. Let's dive in and discuss those differences with respect to manufacturing, and the tools that are used to achieve both.
long-term hospital stays. But problems with Home Care's billing process resulted in increased time to bill and unnecessary write-offs. So a Lean Six Sigma project team trained by the hospital's Mark A. Watson Center for Operational Excellence (COE) set out to address the problems and optimize the billing process. They identified causes of billing...
It's the Golden Age of data. It's in the news, it's in the decisions that businesses make, and it's even in the way we navigate our daily lives. With the increasing amount of data being generated and collected, it has become increasingly important to understand what data is and how to use it. This is where data literacy comes in....
Delivery lead time is a crucial supply chain management parameter. It's critical for businesses to understand how long it takes a product to go through the pipeline from the original order to delivery, whether they are purchasing, selling, or moving goods and materials internally.
Companies usually adopt new administrative software with the hope of reducing the time and money it takes to complete a business process. But what if a change in systems has the opposite effect?
The cloud is everywhere, and its scope is expanding. In fact, Gartner forecasts worldwide public cloud end-user spending will reach nearly $600 billion in 2023. In the same report, Gartner reports overall IT spending is projected to grow 5.1% this year with the majority of new investments going into cloud technology. It's an exciting and perfect...
When people think of building things, they think about tools. While hammers, screw drivers, wrenches and machinery are critical to building things, analytical tools are just as important. Without the appropriate problem solving "gear," you may end up building something that breaks, doesn't last long, takes a long time to produce or costs more than...
Rose set out to find a "sweet spot" that would give both faster laser processing and better cut quality. The stakes were high. Improving production speeds an average of 15% would be the equivalent of "saving" an additional laser, each of which cost nearly $1 million to install. Increasing output from the seven existing lasers also would decrease...
In today's highly competitive business environment, a trusted supply chain that functions seamlessly is essential. Even small errors can have an impact on the entire supply chain, resulting in lost revenue, unsatisfied customers, and irreparable damage to your brand.
Customer satisfaction is one of the most important drivers for business success. According to PWC's 2023 Annual Global CEO Survey, the number one concern among CEOs with regards to profitability over the next ten years has to do with changing customer preferences. Research shows that high customer satisfaction leads to greater customer retention,...